MOUSE ESSENTIAL
(CATS OPTIONAL)

IT SPECIFICATIONS

All you need to become a Sensée HomeAgent is a modern Windows PC and accessories which meet the requirements below. You can test what you have with our easy to use Sensée PC Validation Tool.

Operating System

Licenced Windows 10 64 Bit EN-GB edition

Apple computers aren't supported

Processor (CPU)

1.8GHz with at least four processor cores, it should be less than 5 years old and have a CPU PassMark score of at least 3000

Intel Atom, Celeron, Core 2 Duo or Pentium branded processors aren't supported

Memory (RAM)

8GB

Network

1Gbps wired connection

Wireless cellular network or Wi-Fi connections aren't allowed

Hard Drive

20GB free space of preferably SSD drive type

Speakers

Stereo speakers and supporting sound processor

Display

Two 20-inch monitors with at least 1024 x 768 resolution and supporting graphics processor

Broadband

5Mbps download and 2Mbps upload speeds

Telephone

Dedicated phone line with desktop phone and headset
(some of our accounts use VoiP and may not require this)

Peripherals

USB wired keyboard, mouse, headset and webcam

Laptops

Permitted on some of our accounts, please check with us to confirm

Just so you know

IT requirements can vary by account and change over time, please check with us to confirm your equipment specification is correct and ready for you to join. We’re also on hand to help you through the IT purchase process, we can connect you with suppliers from our preferred partner network with a bundle ready to go.