All you need to become a Sensée HomeAgent is a modern Windows desktop PC and accessories. They'll need to meet the requirements below. You can test what you have using our easy to use validation tool.

Operating System

Windows 10 64 Bit EN-GB edition

Apple computers aren't supported

Processor (CPU)

1.8GHz with at least four processor cores, it should be less than 5 years old and have a CPU PassMark score of at least 3000

Intel Atom, Celeron, Core 2 Duo or Pentium branded processors aren't supported

Memory (RAM)



1Gbps wired connection

Wireless network or peripheral connections aren't allowed

Hard Drive

20GB free space of preferably SSD drive type


Stereo speakers and a sound processor or card that supports these


Two 20-inch monitors with at least 1024 x 768 resolution. You should also have a graphics processor or card that supports these


3Mbps download and 1Mbps upload speeds

TalkTalk and AOL broadband service is not allowed


Keyboard, Mouse, USB Headset, Webcam, Corded Phone and Headset


Commercially recognised and up to date anti-virus software application


Permanent roles: laptops aren't allowed

Temp roles: laptops are allowed if meeting specifications

Just so you know

IT requirements can vary by account and change over time. We’re always happy to help you find the right computer and accessories. We’ll also be the final judge of what is suitable.