All you need to become a Sensée HomeAgent is a modern Windows PC and
accessories which meet the requirements below. You can test what you
have with our easy to use
Sensée PC Validation Tool.
Operating System
Licenced Windows 10 or 11 64 Bit EN-GB edition
Apple and Chromebooks are not supported
Processor (CPU)
1.8GHz with at least four processor cores, it should be less than 5 years old and have a CPU PassMark score of at least 3000
Intel Atom, Celeron, Core 2 Duo or Pentium branded processors aren't supported
Memory (RAM)
8GB
Network
1Gbps wired connection
Wireless cellular network or Wi-Fi connections aren't allowed
Hard Drive
20GB free space of preferably SSD drive type
Speakers
Stereo speakers and supporting sound processor
Display
Two 20-inch monitors with at least 1024 x 768 resolution and supporting graphics processor
Broadband
5Mbps download and 2Mbps upload speeds
Telephone
Dedicated phone line with desktop phone and headset
(some of our accounts use VoiP and may not require this)
Peripherals
USB wired keyboard, mouse, headset and webcam
Laptops
Permitted on some of our accounts, please check with us to confirm
Just so you know
IT requirements can vary by account and change over time, please check
with us to confirm your equipment specification is correct and ready
for you to join. We’re also on hand to help you through the IT purchase
process, we can connect you with suppliers from our preferred partner
network with a bundle ready to go.